Frequently Asked Questions

What will a back-up generator do for you?

During an emergency, a back-up generator allows you to continue using essential appliances such as air conditioners, heaters and refrigerators, as well as lights, computers, smartphone chargers and other critical items. A standby generator is powered by your natural gas or liquid propane gas supply, so run time is not limited by the size of a gasoline or diesel fuel tank, unlike a portable generator. Standby generators seamlessly and automatically power your home or business during a power outage with no refueling or extension cords.  



 

How does it work?


The concept is simple. Standby generators are permanently installed outside the home. A standby generator utilizes an engine to produce its own power. 
 
Standby generators have an automatic transfer switch to monitor utility power and detect when power has been interrupted. When power goes out, the automatic transfer switch turns the generator on and supplies the necessary power- whether you're home or not - and automatically shuts off the back-up generator when power is restored. 
 
 
Every week, an automatic back-up generator starts itself for a brief test run, ensuring that all components are always prepared to take over power, at a moment's notice. 




 

What size back-up generator do I need?


The first step in determining what size back-up generator you need is to decide if you want to power your whole building, essential circuits or something in between. It's a good idea to make a list of the items that you feel are essential and itemize them in order of importance. A common misconception about home standby generators is that one-size fits all. The size of your home or business, as well as the efficiency of the components within, play a big part in calculating the size of the back-up generator you need.  
 
Residential and commercial models are available in many different sizes and capacities, so rest-assured there is a back-up generator appropriate for you.